Masalyn Fashion offers this website including all information, tools and services available from this site to you. Please read these terms of service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms of service.
Shipping policy:
Please allow 1-3 businesses days to process your order before shipping, excluding weekends and holidays. Tracking information will be sent to your email after your order has been shipped. Please enter your shipping information correctly during checkout. If you enter incorrect shipping information, you will be charged another shipping to have the issue corrected. Please us ASAP if you realized any error you made on your shipping information. Please be advised once you have received a tracking information for your order any issues or concerns regarding the shipment, please contact your local post office and or US postal service www.usps.com or 1(800)275-8777
Return policy:
To be eligible for a return, you will need the receipt or proof of purchase. Your item must be in the same condition that you received it and in its original packaging. Item must be unworn or unused with tags. Please be advised you have 24 to 48 hours from the date your package was received according to the delivered date after receiving your item to request a return acceptance approval. Please inspect your order upon reception and contact us immediately if item is damaged or if you received the wrong item so that we can evaluate the issue and make it right photos are required. Unfortunately we can not accept returns on sale items or gifts.
The easiest way to ensure you get what you want is to return the item you have, and once the return is accepted make separate purchase for the new item. No refunds store credit or exchange only .